LinktalkKakaoTalk2:14 PM
S
Seoyeon Kim
Could you do it with pink flowers
like last time?
Sure, let me check your last order!
Different ways of working, customers in one placeLet your customers’ stories
Let your customers’ stories
become the flow of your work.
KakaoTalk, texts, calls, DMs, and email.
Gather scattered customer conversations,
and prepare replies and notices that fit your work.
Scroll to explore
Fictional people, shown to illustrate everyday work. Centered on customers, not contactsDifferent conversations,
Different conversations,
the same customer’s story.
Questions on KakaoTalk, files by email, confirmations by text.
Pick up the story you used to chase across channels
in one customer’s history.
InboxEmail
Seoyeon Kim to me
Here’s a reference photo.
This is the mood I mentioned.
Something like this photo would be great.
seoyeon.dailyDM
I saw you on Instagram.
Do you also offer bouquet wrapping?
Yes, just let me know the colors you’d like.
ReadS
Customer Seoyeon KimMany channels, one conversation history
3 channelsFirst inquiryProduct consultationFiles sent
An example rebuilt from a fictional customer’s messages. What’s actually collected and sent depends on which channels are connected.
Different ways of working deserve different screensYour work and your screen,
Your work and your screen,
fitted to your industry.
From shop owners and small businesses to solo companies, professionals, and clinics.
Pick an industry and the customer info, conversations, and reply templates change.
Edit them in your own voice.
In a shop owner’s dayMore focus on the time
More focus on the time
you spend with customers.
Product questions by DM, consultations continued on KakaoTalk.
Keep the messages scattered across apps together by customer.
However you workEvery moment you meet a customer
Every moment you meet a customer
is different.
In the shop, you remember your customers. In the office, you keep your team’s context.
Different days. One Linktalk.
01 / 05
A unified inbox built around the customerThe conversation you were hunting for,
The conversation you were hunting for,
laid out on one screen.
Who said what, and where.
See the conversation, files, and ready replies together.
Scattered conversations become one customer
Sample screen showing the customer management flow
Your next reply, much lighterOne ready sentence
One ready sentence
gives your work some breathing room.
Pull out your go-to notice,
tailor it to the customer,
and check the recipient and content.
01Choose template02Apply name03Check content
A reply that worked well starts the next oneThe notices you rewrote every time,
The notices you rewrote every time,
now as ready-made templates.
Save content that fits your industry and tailor it to each customer.
Once you check the recipient and content, the next step is clear.
From before the conversation to after it endsThe rest of customer management,
The rest of customer management,
in the same space.
Pick up from past conversations
Upload conversation files and link them to customers.
Start fresh without losing past history.
Start with the replies needed now
Inquiries awaiting replies and the flow by channel.
See them together in the operations overview.
Handling personal information, more carefullyBecause customer trust
Because customer trust
is yours to protect too.
What you connect, who manages it,
and what gets sent.
We build in a check at every important moment.
From connection to sending,
customer management you can verify
customer management you can verify
When connecting
Check what’s collected first
On the phone connection screen, review what’s collected and what you’re agreeing to, and confirm the permissions needed.
Collection notice reviewed Connection permissions confirmed
When connecting AI
Sensitive values are masked
Sensitive values such as resident registration numbers, account numbers, phone numbers, passwords, and tokens are masked in what’s passed to AI.
Resident reg. no.Account no.Passwords · tokens
When sending notices
Look at the recipient and content once more
Before sending a ready draft, check the customer, channel, and message.
Website connection · AI app connectionWhere customers find you,
Where customers find you,
and the AI you already use.
Conversations from your website’s inquiry button land in the same inbox.
In the AI apps you use, find and organize Linktalk customer conversations.
Website inquiries too,
in the same inbox.
- Add a messenger widget or inquiry form link to the website you already have.
- If customers agree to notifications, they get your reply by text or email even after closing the window.
- Fit the greeting, business hours, and button position to your website.
Keep customer work going,
as if talking with AI.
- Connect AI apps like Claude and ChatGPT with one address and your own account.
- “Find customers waiting for a reply.” It finds the conversations and prepares reply drafts.
- Reading comes first. Sending happens only when you allow it.
Looking for a screen for friends, family, and groups?Go to Linktalk Personal
Sized to fit your work
View plans Start with the channels you need.
See the onboarding guide for supported channels and current pricing.
Do my customers need to install a new app?
Customers keep using the channels they already use, and your team sees the connected conversations in Linktalk. You can check how to connect each channel and what gets collected in the onboarding guide.
Can I bring in existing customers and past conversations?
We provide screens for importing customers and uploading conversation files. What you need to prepare depends on your file format and channels, so please check the connection guide.
Does AI send replies to customers on its own?
This page shows a flow where you prepare reply templates and drafts, and your team checks the recipient and content. Whether automatic sending rules actually run and whether unattended auto-replies are supported needs to be confirmed separately. The demo screen never sends real messages.
Can medical clinics or professional firms use it?
We provide usage examples such as general inquiries and guidance on documents to prepare. If you handle sensitive information such as medical records or case files, please confirm the connection scope, retention terms, and permissions before adopting it. This does not mean we offer integration with dedicated medical or case management systems.
Where do I connect AI apps and my website?
You can see the supported features and what to prepare in the AI app connection guide and the website connection guide.
Connect your conversations, and you see your customers.